1. The service

AxoClass provides a multi-tenant platform for managing tutoring academies, including student admissions, class and timetable management, billing, an online learning system, live virtual classes, and related tools. Each institution receives its own dedicated, isolated instance and custom domain.

2. Onboarding & billing

Use of AxoClass requires a one-time onboarding fee and an ongoing monthly platform fee, calculated as a percentage of your academy's monthly revenue processed through the platform, subject to a minimum monthly fee. Exact figures are set out on our Pricing page and your service agreement.

Certain third-party services used through the platform — including Zoom, WhatsApp Business messaging, SMS gateways, and payment gateway transaction fees — are billed separately based on actual usage or the applicable provider's pricing, and are not included in the AxoClass platform fee.

3. Ownership of content

You retain ownership of the course materials, video lessons, and other content you upload to your academy. AxoClass hosts and streams this content on your behalf, and does not claim ownership of it.

The AxoClass platform, software, and underlying technology remain the intellectual property of Axoble (Pvt) Ltd. You may not copy, resell, or redistribute the platform itself.

4. Refund policy

Refunds for the onboarding fee and monthly platform fee are handled in line with our Refund Policy.

5. Warranty & availability

AxoClass is provided on an "as is" basis. While we maintain platform monitoring, security, and backups as part of the managed service, we do not guarantee uninterrupted availability of third-party services (such as Zoom or WhatsApp) that the platform depends on.

6. Account suspension & termination

We may suspend or terminate access to your academy for reasons including but not limited to:

• Non-payment of the monthly platform fee
• Unauthorized distribution or downloading of another party's protected video content
• Abusive or unlawful conduct towards AxoClass staff, students, or other users
• Security threats due to account compromise or credential sharing
• Breach of these terms or your service agreement

7. Privacy

Student and academy data is handled in accordance with our Privacy Policy, including our multi-tenant data isolation and access-control practices.

This page is a general summary and does not constitute legal advice. Please contact us at contact@axoble.com for the full terms governing your service agreement.